Shipping Information
Shipping of Items for Repair
This is a summary of how our online repair ordering works:
- You complete a purchase on this website where one or of the purchased items are services.
Note: here you pay for our work and shipping back to you, you are responsible for getting your gear to us. - You send a package with the equipment to be repaired to us using a company of your choice (Canada Post, DHL, UPS, etc.)
- Please include include your order number somewhere on the package. It should like "ORDER #FMG12345".
- Now it's time for us to receive your shipment and perform the service that you've requested and paid for.
- Once we're done will send the item back to you. If tracking is available, we will send you a tracking number.
Delivery Time
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Shipping Costs
Shipping costs are based on the size and weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
Questions?
If you have any questions or concerns about the delivery and shipment or your order, please contact us at info@fixmygear.com or 1.866.726.3780.
40 Havendale Drive
River Ryan, NS
B1H 5P6
Canada